Our team

Joe Carreira

Joe Carreira

Managing Director

I grew up in the 60s and 70s at the top of Angola in the mountains of the Huambo plateau educated in discipline and honor driven boarding schools.

I saw my first movie at 6 years old (the second at 11), we got our first radio at 8, saw my first TV at 15.

Together they all opened up distant worlds of wonderment, discovery, heroes, tragedies and love! The Angolan war made me a refugee as I flew on my first flight ever to Canada, on to my airline career spanning the Americas from Canada to Argentina and from there to all those places I first met at the movies.

Thus my passion for IFE, and Touch were born. It is my great pleasure to deliver our services with great honor, curiosity, imagination and resourcefulness.

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Mariana Peçanha

Mariana Peçanha

Director of Customer Service

I was born in Rio de Janeiro, grew up in Rio, graduated in Marketing from Rio’s ESPM and have a Master's Degree in Business from Fundação Getulio Vargas.

The world came to Rio and I, enamored with all these foreign faces, voices and languages that came to visit us, yearned to go to the world.

And so it was like this that aviation, VARIG IFE, became part of my story. London, NY, Puerto Rico and now Miami, my homes.

The world, and particularly our world of IFE, have proven to be even more interesting then I dreamt it. The foreign faces became my customers, colleagues, suppliers. More often than not, friends. The languages not becoming a barrier, rather united by the language of common goals.

At Touch, I manage our Customer Service, where we aim to always get it done, done right, done on time. It is done with joy and with a smile; most importantly, we are proud every time we see you smile in return!

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André Valera

André Valera

Director of Business Development

I am an Echo-Boomer, Millennial, Gen X.

I am Portuguese, Brazilian, European.

I am a Mechanical Engineer, with post-graduate studies in Business Strategies, that delights in processes that lead to ever better solutions and ROI.

I am passionate about cultures, people, colleagues, friends. Family.

With a strong background in business development for premium aviation services, where the highlight goes for a 4-year project in Brazil which began with the awarded Star Alliance Lounge São Paulo and grew into a network of 9 airport lounges, my connection to the airlines and passenger experience reached a binding level.

My Business Development work at Touch draws from these elements and is propelled by a strong sense of curiosity and commitment as we interact with potential customers and partners and find solutions that uniquely address everyone’s most important needs.

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Mariana Levy

Mariana Levy

Director of Special Projects

I come from the video production side of IFE: Teamwork, creative ideas, clarity of thought and planning, as well as controlled budgets all coming together to produce and deliver clear messages in an entertaining way. These are a few basic principles that I believe do apply to the other areas of IFE as well.

I was first exposed to our industry by producing Varig’s customized IFE videos; at TAM I added publishing of the inflight magazines and media sales the mix. Finally, at Touch, I took on Marketing and Special Projects working with several airlines.

I particularly enjoy the latter: focused challenges to which we bring an open mind, creativity, experience and an ever fresh input from different team members here at Touch.

Bring them on!

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Walter Villela

Walter Villela

Director of Finance and Accounting

A Certified Public Accountant licensed in the states of Florida and Georgia, received a Masters degree in Taxation from Nova Southeastern University in Fort Lauderdale, and Bachelor of Accounting from our own Florida International University in Miami.

I bring several years of experience in diverse tax, financial accounting, and business consulting to the role of Director of Finance and Accounting at Touch. I bring a robust experience in all areas of taxation in both domestic and international jurisdictions, obtained through the rigors of large firm practice.

This is further strengthened by a reputation as a tax expert gained through successfully guiding organizations through their tax compliance activities.

Working in the IFE field for Touch gives me the opportunity to go beyond the numbers and cross into the creative essence of Touch’s work, going where other accountants never dare to enter.

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Lorraine Oyola

Lorraine Oyola

Inflight Entertainment Senior Coordinator

Started my career working for Movado, marketing a rather unique watch that measures time. Now, as IFE Senior Coordinator, I work for this amazing company, Touch, ensuring we consistently deliver great entertainment for the passengers so that they can enjoy their time onboard.

Born in New Jersey, but now calling Miami home, my focus at Touch is to ensure that our Operations work like a finely tuned time piece delivering our content on schedule, correctly… often ahead of time! In addition, I also earned my wings in creativity and gradually get more and more involved in contributing to the development of content options that are customized to the unique markets and passengers served by each of our customers.

Much like many of us before IFE, I took as granted that I would have movies onboard and had now idea how those movies made it to the airplane. Now that I am here, I understand and enjoy all the long and gratifying work that goes on behind the scenes.

It is an honor to be a part of such an entertaining industry and particularly Touch.

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Hiram Vargas

Hiram Vargas

Operation Coordinator

A devoted father of a beautiful six-year old daughter, I try to find time to play soccer since I am a huge fan of Spain’s soccer team, Real Madrid.

When I am not with my daughter or at the field, I become an Operations Coordinator at Touch.

I strive to create high quality work and with timely manner so that our clients are always more than just satisfied. Under my possession are 5 years of experience in the IFE industry, having started working with the post-production part of the business.

This has without a doubt contributed to a great advantage for our customers since it has allowed me to make everlasting connections with colleagues, both locally and around the globe.

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Daniel Fagundes

Daniel Fagundes

Account Manager

I've always been passionate about movies. The film industry had me at the moment I watched my first movie in a cinema. Although I graduated in journalism, I started working in the Radio, TV and Cinema department of an advertising agency.

In addition to the advertising market, I also worked in the areas of energy, oil and gas and mining, always linked to the audiovisual resources department.

After 20 years working in the audiovisual production market, I plunged into the aviation industry, another childhood passion.

Since 2017 based in Lisbon, I am Touch’s Account Manager four our TAP Air Portugal account working with the IFE team.

Aviation is a passionate industry full of passionate people and I am proud to be part of it and of the ongoing evolution of the company's IFE helping create new passenger entertainment experiences on board.

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David Suarez

David Suarez

Bookkeeper

I earned a Bachelor of Business Administration from Georgia State University where my passion for numbers was discovered.

At Touch, I work closely with our Director of Finance and Accounting to create and analyze financial reports, process accounts payable and receivables and manage vendor relationships.

I have great attention to detail which helps me excel in my role and be an awesome team player in this company.

My fun personality fits well within the IFE industry bringing a balance to the financial team.

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Alexandre Carreira

Alexandre Carreira

IFE Specialist

As a student of York University, one of the most culturally diverse universities in Canada, I’m privileged with ongoing access and exposure to people from all around the world.

My Canadian background and the time spent living across the Latin America and the US gave me the chance to not only immerse myself in different cultures but to also be part of the trends driven by my generation in different countries at the same time.

My domain in 3 languages is a valuable tool I use to communicate with confidence with my peers. I’m eager to learn, to put to work the knowledge I have gathered so far and am grateful for the opportunity Touch has given me as its youngest member.

At the same time, there are opportunities to generate additional streams of revenue, that can be achieved through the several touchpoints between the IFEC platforms, the embedded content and the passenger.

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Joe Carreira
Mariana Peçanha
André Valera
Mariana Levy
Walter Villela
Lorraine Oyola
Hiram Vargas
Daniel Fagundes
David Suarez
Alexandre Carreira

Touch Foundation

At the top of Angola’s Huambo Plateau lies the “Missão de Quipeio” and its school, the main focus of Touch Care Foundation’s work.

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QUIPEIO

Much of the region, including the school, was destroyed during the Angolan civil war back in the 70's. The school in Quipeio serves around 300 children and teenagers from the villages spread through the mountains surrounding the area. Kids from the villages located further afield walk to school on Mondays and stay there for the week. Others, that live further away still, live permanently in the school.

Touch Care Foundation’s contributions to Quipeio have gone towards basic requirements such as building new roofs to help keep dormitories dry; building beds so kids would no longer need to sleep on the floor; equipment to help in the local agriculture to help feed the kids; and basic day to day things such as food and school supplies. Our ongoing plans for the Foundation in 2019, in Partnership with volunteer doctors and health professionals from Portugal, include the development of structures for self-sufficiency and processes to bring to the Quipeio community and surrounding areas general health and family planning education.

One of Touch Care Foundation's board members is the main community leader from the “Missão of Quipeio” itself. This ensures that we have first access to the local needs and priorities as we determine how to best use the money Touch sets aside for the Foundation (5% of all our profits goes to the project).

WHY TOUCH AND QUIPEIO

Touch’s Managing Director, Joe Carreira, prior to going to Canada as a war refugee, was one of the children attended by Quipeio. At the time, the school was funded primarily through the donations of church and other institutions.

As a consequence, the school would often remind its students that no matter where life took them, to give back to Africa what Africa was giving them. Touch Care Foundation was created by Touch with this mission in mind.

BEYOND QUIPEIO

In addition to Quipeio, the Foundation also comes across other needs it deems to warrant its attention. In partnership with other Foundations we have contributed with funds to help build clean water wells in Togo, help pay for medication for kids with special needs in the US, fund the meals for a special needs school located in Brazil and sponsored volunteers in their personal social projects in Africa.